According to IDC, a prominent research firm (cited in an article in DMReview), investment in infrastructure management has the largest single impact on an organization's revenue. We have extensive experience with the leading hardware and software companies and have established partnerships with Microsoft and IPswitch What’s up Gold.

Infrastructure Monitoring

Infrastructure Monitoring helps you to gain visibility into what’s happening with your server, storage and network Infrastructure. This includes practice of collecting data regarding your infrastructure in order to provide alerts both of unplanned downtime, network intrusion, and resource saturation. Monitoring also makes operational practices auditable, which is useful in forensic investigations and for determining the root cause of errors. Monitoring provides the basis for the objective analysis of systems administration practices and IT in general. The right IT monitoring tools can reduce costs, mitigate risks and support optimal business performance.

 

Server Management

Servers, be it physical or virtual, used to run your business applications cannot be setup and installed and left alone to run. A wide range of updates and adjustments must be done on them regularly in order to keep them running optimally. tTech’s fully-managed server management solution is designed to take away the pain of managing infrastructure so that your IT department can focus on creating competitive advantage for your organization.

Network Management

The maintenance and configuration of network devices and services, as well as continual monitoring of the operation of all the devices within the network, are the key elements of network management. In order to ensure the reliable and secure management of devices and services, tTech Limited uses a range of tools that track configuration, availability and performance of your wired and wireless infrastructure including wireless access points (WAP), as well as wireless LAN controllers and lightweight access points, including user connections and throughput per access point.

 

Application Support

The Application Support team is responsible for the ongoing support of numerous applications and tools used in our customers organizations. In order to successfully support many of these tools, we are required to intimately understand the underlying business processes and terminology behind the tools we support including security best practices and ITIL processes to name a few.