International trends indicate a shortage of IT talent for organisations undergoing transition to a more mature IT management governance structure; this shortage is being felt here in Jamaica. tTech Consulting is poised to meet this need. We bring a range of technology capabilities that help our clients address three key business needs:
Disaster Recovery and Business Continuity Planning
This service targets both the IT Department and Executive teams. Our services include:
- Developing a governance framework for Disaster Recovery and Business Continuity Planning,
- Providing technical writing services to document the Disaster Recovery and Business Continuity Plan,
- Planning and Executing Disaster Recovery simulation/fail-over tests, and
- Building awareness and accountability for Business Continuity within the Executive team.
IT Service Management
This suite of services is based on the partial or complete management of IT processes, so as to drive the cultural changes necessary to move from fire-fighting to proactive, streamlined service delivery. Our clients choose from the following options:
- Developing an IT Road Map (1-3 years) that is aligned to the organisation’s Business Strategy.
- Implementing and managing key IT operational processes. This is done in keeping with the guidelines of the IT Infrastructure Library (ITIL V3), and in alignment with the COBIT framework which is generally referenced by the internal and external audit community.
- Implementing an IT Risk Management framework, and driving initiatives to mitigate or eliminate risks.
- Supporting IT Cost Management through provision of: Large Vendor Contract Negotiations, Business Impact Analysis, and IT Chargeback Analysis.