Unified Communications allows businesses to have seamless, real-time communication services using a variety of methods including instant messaging, telephony, video conferencing and desktop sharing among others. Unified Communications provides a consistent unified user-interface and user-experience across multiple platforms and devices.
tTech can help your organization increase productivity and responsiveness using unified communications solutions. From basic push-to-talk to IP telephony to comprehensive voice and data, businesses have the freedom to select a specialized solution that will best suit their needs.
Sangoma PBX
The Sangoma Cloud and On Premise PBX is a leading voice and unified communications (UC) solution that provides users with a customized experience for each role in the organization. It is a leader in enterprise value based communications for businesses of all sizes. They are also the primary developer and sponsor of the world’s most widely used open source platform. The Sangoma PBX system includes all the features that would be expected in a more expensive proprietary system. These features include: - voicemail - automated attendant - call queuing - conference bridging - paging and intercom calling. This provides users with flexibility, modularity and most importantly no ‘per user’ license fees.
Microsoft Lync
Microsoft Lync enables communication and collaboration from almost anywhere at any time. Lync lets people share information from applications across multiple platforms and provides a reliable system for easier management, lower costs, smoother deployment, and greater flexibility. Microsoft Lync is an enterprise ready converged unified communications solution designed to increase responsiveness, improve customer service and bring immediate cost savings to your business by pulling together separate communications activities into one platform. Too much separate activity, using different avenues for communication such as text, voice calls or IM, slows down employees. Lync combines and drives forward all of your communication channels; video, web and audio conferencing, voice, mobile, IM and voicemail to provide a seamless flow of continual activity. There are three different solutions with Microsoft Lync - one that is deployed on premises, one that is externally hosted or one that combines the best of both, it all depends on your business' needs and resources. tTech can help you to decide the best option for your business.
